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Connect via OAuth from the dashboard → Connect Store. We only request scopes needed for catalog, orders, and analytics. First sync usually completes in 5–15 minutes depending on order volume. You can revoke access anytime from Shopify admin > Apps and sales channels. After disconnect, cached store data is pruned within 90 days or sooner upon request.

Day 0: connect Shopify, confirm time zone/currency, and import catalog. Day 1: review Product Insights to mark candidates as ‘test’, generate 3 ad angles, and update PDP bullets with suggested improvements. Day 3: enable pricing suggestions for 2 SKUs. Day 7: review the weekly Action Plan and accept or snooze tasks; compare KPIs in Store Health.

Signals include product‑level velocity, margin, refund rate, click‑throughs, add‑to‑cart %, PDP read time, and external trends. The model ranks actions by impact × confidence × effort. Provide thumbs‑up/down on suggestions to tune future plans. Plans refresh weekly and can be regenerated ad‑hoc after major changes (campaign launches, price edits).

‘Winners’ = high margin + high velocity; ‘Fix or remove’ = low conversion and low margin; ‘Hidden gems’ = strong engagement but low sessions. Turn insights into experiments: improve hero image, shorten description, add FAQs, or test bundles. Track outcome deltas automatically in Store Health.

Pick a product → choose platform → select objective (traffic, sales) → generate hooks, primary text, headlines, and variations. Set brand guardrails (tone, banned words, disclaimers). Export to CSV or copy to your ad manager. Pair with creative briefs for UGC scripts.

Free: basic dashboard + weekly plan. Pro ($9.99/mo): AI ad generator + branding tools. Growth ($29.99/mo): full optimization suite + advanced insights + priority support. Scale ($59.99/mo): everything in Growth, unlimited stores/products, team access, priority onboarding. Upgrade/downgrade anytime; billing prorates to your cycle.

Payments are handled by our PCI‑compliant processor. Update cards from Settings → Billing. Download invoices with tax/VAT details any time. Trials and coupons show on the next invoice. Contact support for custom billing or annual terms.

If data looks stale, click ‘Resync now’. Ensure app permissions weren’t reduced in Shopify. For inventory, verify locations are enabled. PDP attributes: confirm custom fields metafields are exposed to the app. Still stuck? Send order IDs and product handles to support to fast‑track.

Security: TLS in transit, AES‑256 at rest, least‑privilege, audit logs, and regular reviews. We don’t sell personal/store data. See Privacy Policy, Cookie Policy, and DPA for full details and regional rights (GDPR/CCPA). Security contact: security@dropifyxl.com.

Shopify provides catalog, orders, and analytics scopes. Optional connections: Meta/TikTok/Google ads and analytics tools; each follows its own policy. You can revoke any integration at any time from its admin.